I've been with GoDaddy for @20 years and have over 100 domain sites registered with them. They also host my business website. They have gone from stellar to a total disaster. I'd write a longer, more specific review if I and my co-worker hadn't spent over 4 hours on the phone with their lack-of-tech-support over the past 4 hours. No two people give the same information or advice. It's terrifying for anyone in business. Truly a NIGHTMARE!


This is not the first time Gab has run afoul of its online service providers. Last year, Gab was banned from the Apple app store and Google Play for content violations. In August, Microsoft threatened to boot it from Azure web services if two anti-Semitic posts were not removed (the posts were taken down and Microsoft continued serving Gab). [Update: Microsoft told The Verge that it terminated Gab’s Azure agreement last month).

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GoDaddy's dedicated servers are extremely attractive, but AccuWeb takes the Editors' Choice crown. AccuWeb's servers can be outfitted with up to 512GB of RAM, 2TB of storage, and 50TB of monthly data transfers. You can also select either the Linux or Windows operating system. GoDaddy also loses points because its plan doesn't include email, which requires a separate purchase.

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We use a website monitoring tool to track our test sites' uptime over a two-week period. Every 15 minutes, the tool pings our websites and sends an email if it is unable to contact any sites for at least one minute. The data revealed that our test site was unable to be reached a few times during the testing period. It's nowhere near as awful as TMDHosting's recent uptime situation, but any downtime might give you pause.
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Mark believes that bold decision-making and transparency are critical to transforming and growing a company. Under his guidance, Adobe completed the fastest transition to a cloud-based subscription model among companies in the software industry. A “people’s CFO” with an MBA in organizational behavior, Mark is just as comfortable talking about numbers as he is about leading and developing teams. In 2015, the Silicon Valley Business Journal named him “Public Company CFO of the Year.” In 2017, Institutional Investor magazine ranked him No. 1 in the Best Software CFO category by sell-side analysts. Mark currently serves as a member of the Board of Directors for Pure Storage, Cisco and Snowflake.
Mark believes that bold decision-making and transparency are critical to transforming and growing a company. Under his guidance, Adobe completed the fastest transition to a cloud-based subscription model among companies in the software industry. A “people’s CFO” with an MBA in organizational behavior, Mark is just as comfortable talking about numbers as he is about leading and developing teams. In 2015, the Silicon Valley Business Journal named him “Public Company CFO of the Year.” In 2017, Institutional Investor magazine ranked him No. 1 in the Best Software CFO category by sell-side analysts. Mark currently serves as a member of the Board of Directors for Pure Storage, Cisco and Snowflake.
On his Gab profile, Bowers had written “jews are the children of satan” in his biography and repeatedly shared anti-Semitic content and other hate speech. Shortly before the shooting, Bowers allegedly wrote “HIAS likes to bring invaders in that kill our people. I can’t sit by and watch my people get slaughtered. Screw your optics, I’m going in.” (HIAS, a refugee assistance organization, was founded in 1881 to aid Jews fleeing pogroms in Eastern Europe and Russia and expanded in the 2000s to cover non-Jewish refugees).
This is not the first time Gab has run afoul of its online service providers. Last year, Gab was banned from the Apple app store and Google Play for content violations. In August, Microsoft threatened to boot it from Azure web services if two anti-Semitic posts were not removed (the posts were taken down and Microsoft continued serving Gab). [Update: Microsoft told The Verge that it terminated Gab’s Azure agreement last month).
There may be other considerations too. Their WordPress hosting is managed. This means they will take care of the security, caching but you will have no access to cPanel. Their cPanel hosting does not have all the performance and security enhancements but does offer more flexibility in how you wish to configure your website. It will also make it easier to move hosts in the future should you need to.
My experience speaking with Nathan for nearly 3 hours was extremely unpleasant. I felt like he was antagonistic rather than helpful. It was absurd that it took 3 hours to get very little accomplished and feel like I have been working with a company that is not honest and misrepresents their services. I will change as soon as possible. He told me I had to wait for a few weeks for some reason. Not much of what he said made any sense and he had problems talking with me in terms I could understand. I would not recommend using this company.
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Customer support is pretty good, their phone guys are patient and experienced and relate well to everyday problems. But the SITE is really awkward to navigate and often stumbles upon itself when trying to get into pages. Structure is odd too.... VERY odd. I think it's a mess and could be done better. Likely I will NOT renew, and will consult your service again when time to make the move.

Most of the time, you will save more if you renew multiple domains at the same time. Many GoDaddy codes have a “minimum purchase”, and the more you buy, the higher the percentage of savings. So renewing a few domain names (and other products like hosting and website builders) at the same time will create more savings. Just don’t let your domain names expire while you’re waiting, or you may get hit with that terrible “redemption fee” we mentioned earlier.
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We use a website monitoring tool to track our test sites' uptime over a two-week period. Every 15 minutes, the tool pings our websites and sends an email if it is unable to contact any sites for at least one minute. The data revealed that our test site was unable to be reached a few times during the testing period. It's nowhere near as awful as TMDHosting's recent uptime situation, but any downtime might give you pause.

I have supported a number of sites over the years, many of them hosted by GoDaddy. When I first started using GoDaddy I was generally able to connect with support staff who understood the technology they were supporting when issues arose, and if the problems weren't urgent, the option of reporting and tracking issues via email was available. Over the years GoDaddy has injected layers of less knowledgeable staff, and it is no longer possible to communicate directly with the folks who actually manage the servers directly. Reporting and tracking of issues were silently eliminated. I awarded a score of 20 instead of something lower because uptime is still reasonably good and performance is acceptable most of the time, but the servers have been acting increasingly flaky (for example, one of the servers randomly changes the fingerprint for its RSA key, which breaks the scheduled backup scripts; for another example, that same server regularly kills the editor process in the middle of modifying a file on the server). GoDaddy isn't interested in resolving the problems and as renewal deadlines come around I've been recommending to the site owners that another hosting provider be selected.


In 2009 GoDaddy donated $50,000 to the Lincoln Family Downtown YMCA in Arizona when the organization requested only $1,000.[89] In December 2009 at GoDaddy's annual Holiday Party, Executive Chairman and Founder Bob Parsons and Danica Patrick announced that GoDaddy would be donating $500,000 to the Phoenix-based UMOM New Day Center to fund the Danica Patrick GoDaddy.com Domestic Violence Center.[90]
I've been with GoDaddy for 13 years. I've noticed over the last few years their customer service has become crap. Before, they would help you. Now, it's so good. Each time I call about a problem, the person who answers tells me a different story, which usually ends in the problem not being solved, and then them trying to upsell me on some product I don't need.
But remember that while these specifications are nice, they only apply to data residing on GoDaddy's servers. In the case of email hosting, for example, users reading their email using a local email client, like Microsoft Outlook, will still be storing all that data on their on-premises devices where it won't be automatically encrypted. That means for full security, you should still invest in local data encryption software. And for those employees who access data from the road and remote locations, keep their data-in-transit safe by using a virtual private network (VPN) client.

I have supported a number of sites over the years, many of them hosted by GoDaddy. When I first started using GoDaddy I was generally able to connect with support staff who understood the technology they were supporting when issues arose, and if the problems weren't urgent, the option of reporting and tracking issues via email was available. Over the years GoDaddy has injected layers of less knowledgeable staff, and it is no longer possible to communicate directly with the folks who actually manage the servers directly. Reporting and tracking of issues were silently eliminated. I awarded a score of 20 instead of something lower because uptime is still reasonably good and performance is acceptable most of the time, but the servers have been acting increasingly flaky (for example, one of the servers randomly changes the fingerprint for its RSA key, which breaks the scheduled backup scripts; for another example, that same server regularly kills the editor process in the middle of modifying a file on the server). GoDaddy isn't interested in resolving the problems and as renewal deadlines come around I've been recommending to the site owners that another hosting provider be selected.


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I have supported a number of sites over the years, many of them hosted by GoDaddy. When I first started using GoDaddy I was generally able to connect with support staff who understood the technology they were supporting when issues arose, and if the problems weren't urgent, the option of reporting and tracking issues via email was available. Over the years GoDaddy has injected layers of less knowledgeable staff, and it is no longer possible to communicate directly with the folks who actually manage the servers directly. Reporting and tracking of issues were silently eliminated. I awarded a score of 20 instead of something lower because uptime is still reasonably good and performance is acceptable most of the time, but the servers have been acting increasingly flaky (for example, one of the servers randomly changes the fingerprint for its RSA key, which breaks the scheduled backup scripts; for another example, that same server regularly kills the editor process in the middle of modifying a file on the server). GoDaddy isn't interested in resolving the problems and as renewal deadlines come around I've been recommending to the site owners that another hosting provider be selected.
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The 2008 Super Bowl XLII GoDaddy advertisement received a negative response from the press. Adweek's Barbara Lippert described it as a "poorly produced scene in a living room where people are gathered to watch the Super Bowl. As we watch them watch, a guy at his computer in the corner of the room drags the crowd over to GoDaddy.com to view the banned ad instead." Lippert also said, "it will probably produce a Pavlovian response in getting actual viewers in their own living rooms to do the same."[60]
GoDaddy has 24/7 telephone support and live web chat support. We placed a call on a weekday afternoon and spoke to a customer service rep less than two minutes later. We asked about the differences between the Linux and Windows operating system, and once again experienced the best customer support of any of the web hosting services we've tested so far. The rep was friendly and knowledgeable.
If you are not satisfied with a Godaddy product or service, you can cancel it and request a refund by contacting the customer support. For web hosting purchases of annual plans, you get a 30 day money back guarantee. But for monthly hosting plans (i.e. less than 1 year term), you will need to cancel within 48 hours of the date of purchase for a full refund. Rules for cancellations of domain names are different based on the TLD. For standard .COM domains, you need to cancel within 5 days of registration.
There’s a belief out there that locking in your domain name for a few years signals to Google and other search engines that your website is focused on quality, and won’t be a spammy ‘here today, gone tomorrow’ type of website. GoDaddy has said that it’s not a factor in your search results. Renewing your domain for multiple years is definitely much more convenient, but it’s won’t increase your search engine rankings.
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