In June 2014, GoDaddy once again filed a $100 million IPO with the Security and Exchange Commission.[146] The filing gave an inside look into GoDaddy's finances and showed that the company has not made a profit since 2009 and since 2012 has experienced a total loss of $531 million. Along with the IPO announcement, GoDaddy's founder Bob Parsons announced he is stepping down as Executive Chairman though he will remain on the board.[147] Current CEO Blake Irving, joined GoDaddy on January 6, 2013.
Godaddy offers award-winning 24/7 support in all countries via their exclusive customer care. The company has strived to provide one of the best support systems so many of its customers can get help on vast issues related to domains and host. Godaddy care is just a call away. You can get in touch with them by calling their local phone number of your country and speak to them in your local language.
GoDaddy has 24/7 telephone support and live web chat support. We placed a call on a weekday afternoon and spoke to a customer service rep less than two minutes later. We asked about the differences between the Linux and Windows operating system, and once again experienced the best customer support of any of the web hosting services we've tested so far. The rep was friendly and knowledgeable.
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There may be other considerations too. Their WordPress hosting is managed. This means they will take care of the security, caching but you will have no access to cPanel. Their cPanel hosting does not have all the performance and security enhancements but does offer more flexibility in how you wish to configure your website. It will also make it easier to move hosts in the future should you need to.
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We’ve mentioned it earlier, but we’ll include it in this section as well. Our company been a customer for over 10 years with no major issues. WE use their shared Linux web hosting and their email, and we don’t host anything fancier than a WordPress site. We have never called their tech support, We did use the chat feature a couple of times to ask questions.
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